Your Privacy Matters

Key Production (London) Ltd uses information collected from its customers and visitors to its website in order to monitor and improve the service offered to customers and to improve the online service. Key Production (London) Ltd takes the privacy of its customers and visitors very seriously. Key Production (London) Ltd takes all reasonable steps to prevent unauthorised access to your personal data.
This privacy policy provides details of the personal information that we collect about you and the ways in which we use this information.

What information do we collect?

Key Production (London) Ltd collects personal information when you register as a customer with us, through product enquiry and registration forms and when you email us with your details.
We also collect information about visitors to our web site including details of what was visited and when, where visitors come from and the type of software used. None of this data includes any information that would allow you or any other person to be identified

What will personal information be used for?

If you are a customer of Key Production (London) Ltd we may ask you for personal information to provide service to you and we may collect this information by telephone, email, written correspondence and responses to web site forms. We may ask you for your name, address, email address, contact telephone numbers, private or business address and we may ask for details of credit card or banking services in order to charge you for the services that we provide.

Your personal data may be used to:
• Collect payment from you for Key Production (London) Ltd provided services
• Inform you about service related matters affecting your use of the Internet and any new features or services offered by the company.

Do we share your personal data with others?
• Key Production (London) Ltd will not disclose any personal information we keep about you or any other customers to third parties, except for companies within the Key Production (London) Ltd group or where this is required for the provision of services.

We make use of other companies to provide services to you. In order to provide these services, we may need to share your personal details with them. Where personal data is shared with other companies for the provision of services, they are required to meet the requirements of the Data Protection Act.

We may provide information in response to properly made requests for the purpose of prevention and detection of crime and the prosecution of offenders or in the course of safeguarding national security. We may provide information if required to do so by law (such as a Court Order or where required by powers contained in legislation).

Can I update my personal data?

All registered customers have access to the Key Production (London) Ltd ‘buyonline’ database where they can check and, where necessary, update personal information. Customers should take steps to ensure that, from time to time, they visit the site and check that their data is accurate.

How do we protect your personal information?

Key Production (London) Ltd takes protection of your personal data seriously and takes all appropriate steps to safequard your data against unauthorised access. We make use of a secure server when storing the information that you provide as part of your online registration.
Please be aware that your access password is a sensitive piece of information and, in conjunction with your registered email address, can be used to access and change personal details and to read details of your transactions with the company. Please make sure that you keep access details secure and do not share these with others.

How can I find out about changes to the Privacy Policy?

Should there be any change to the Key Production (London) Ltd privacy policy we will inform you of the changes via our web page ---------------------------- and where the changes apply to the holding of or sharing of personal data we will obtain your permission to do this.

How long do we keep personal data?

The period for which we store personal data will vary depending on what the information is used for. In some circumstances there are legal requirements that determine the length of time that we store data. Unless there are specific requirements to keep information, we will not store personal data longer than necessary for the purposes for which the data was collected.

Third party sites

Our privacy policy does not apply to third party sites that you may access from our website. We recommend that you check the privacy policies of those sites before entering any personal data into third party sites and pages.

Law Enforcement

Key Production (London) Ltd stores information about users including usernames, email addresses etc. and may retain this information in accordance with requirements for business purposes and Data Retention. Stored information may be accessed and released in response to duly submitted requests by authorised law enforcement agencies.


By disclosing your personal information to us or, if you have already registered, by continuing as a customer of Key Production (London) Ltd, you give your consent to the collection, storage, processing and use of your personal information by us as described in this policy.

Make Enquiry